This page was last updated on 21st May
2018. Whenever this Notice is changed in a material way, you
will be notified.
Please read this privacy notice carefully as it sets out how
Eurobond Laminates Ltd ("Eurobond") and its parent company Kingspan
Group plc ("Kingspan") use your personal information. When you use
our website, Eurobond Laminates Ltd and Kingspan Group plc shall
act as joint data controllers who processes your personal data.
Click here to access a list of those Data Controllers and
contact details for them. If you have any questions
about this privacy notice please contact us at firstname.lastname@example.org
or on 02920 776677 before using this website. Our Terms & Conditions of Website
Use explain the terms on which you are allowed to use our
website www.eb-rockspan.co.uk which provides a gateway to our
products and services, as well as lots of other useful
Eurobond processes your personal data in accordance with data
protection laws in the countries in which it operates.
We may change this privacy notice from time to time by updating
this page. We recommend that you should check this page from time
to time to ensure you are happy with any changes. However, if
these changes have a relevant impact on the way we process your
personal data, we will inform you.
What is personal information?
"Personal information" is information relating to an identified or
identifiable individual which we collect when you use this website.
When using this website, it is important that you provide us
with only your own personal information and ensure that the
personal information you provide is accurate and up to date. Please
note that you will be responsible for any inaccurate, third party
or false personal information that you provide to us.
What information do we collect?
When you use this website, and subject to your consent to the use
of cookies as the case may be, please bear in mind that we may
- the areas of the website that you visit;
- your language preferences;
- the campaign/URL from where you came to the website;
- your activity on the website, such as products viewed,
resources that you download and any information you provide to
- information about your computer, such as which browser you are
using, your network location and the type of connection you are
using (e.g. broadband, ADSL, etc.) and your IP address; and
- technical and other information that does not personally
Control for more information on what a cookie
is, how we use them on our website and how you can de-activate
When you, amongst other activities, set up a user account, submit
an online enquiry, request information from us, register for a
newsletter, or register for an event, we may ask for some or all of
the following information, in addition to such additional
information as you may volunteer:
- your name;
- account password;
- company name;
- email address;
- postal address;
- telephone number; and
- project name.
Once you create and log in to your user account for, or submit
information through our website we will know who you are and you
acknowledge that your activities on this website and information
about you and/or your company may be recorded on our systems, which
includes cloud-based systems.
Some mandatory information is required and you'll see that
indicated by a star (*), but other information is optional and if
you don't want to give it to us, don't worry. But it will
help us to respond to your enquiry. If you don't provide mandatory
information, we may refuse to accede to the request for which this
information was requested.
You hereby agree with the collection of personal data as described
What do we do with the information we
We use this information for the purposes listed below:
- to comply with our legal obligations;
- to investigate and respond to potential violations of law or of
our website policies as well as to potential breaches of our or
relevant third parties' systems and networks;
- to identify you and communicate with you;
- to provide you with this website and our products and services
(whether available via the website or offline);
- to provide you with a user account;
- to keep internal records;
- to develop products and services;
- to develop our website;
- to fulfil your requests and answer your queries or
- for market research and to assess marketing strategies and
- if you already are a customer or other contact of ours, to
update our information about our contact with you on our customer
relationship management system;
- to deliver our own products and services to you;
- to market our own products and services to you; through means
such as newsletters and invitations to events; and
- sending information to contractors, distributors, merchants and
retailers outside of Eurobond, so that they can contact you about
their promotions, services, events and other activities in relation
to Eurobond products and services (this purpose will only apply
where you have given us your explicit consent).
You acknowledge and confirm your acceptance for Eurobond to
process your personal data for the purposes listed above.
We would like to provide you with information about Eurobond
products and services, and other information from Eurobond, which
we think you may find interesting. We may send you such information
by post, email, and/or telephone if you agree we can or unless you
have asked us not to do so (see below).
We do not provide your personal information to external
organisations (i.e. to contractors, merchants, distributors and
retailers, which are outside of Eurobond) for their own direct
marketing in relation to Eurobond products and services without
your explicit consent.
If at any time you do not want your information used for direct
marketing purposes by Eurobond, please contact Eurobond so that we
can unsubscribe you from our marketing lists. If you have received
email marketing from Eurobond and decide that you no longer wish to
receive marketing emails from us, you will be able to opt out of
receiving further email marketing from us by following an
unsubscribe link in the email, or by such other means as we may
communicate to you.
Who do we share this information
As well as Eurobond your personal information may be processed by
Kingspan Group plc (the Kingspan website operator).
We may disclose your personal information (if you have so
permitted) to third parties located in your country and in
countries other than your own, in due compliance with applicable
laws. If we have your explicit consent, we may provide your
personal information to external organisations (i.e. to
contractors, merchants, distributors and retailers, which are
outside of Eurobond) so that they can contact you about their
promotions, services, events and other activities in relation to
Eurobond products and services without your explicit consent.
Please bear in mind that the countries to which your personal data
is sent/accessed from may have a different standard of data
protection than the country in which you are situated. However, we
have put in place protections to ensure that your information is
adequately protected. If you wish to know more about the
protection we have put in place to keep your information safe,
please contact our Data Controllers.
Where organisations outside of Eurobond provide you with a service
on our behalf, or help us provide the service to you (e.g. sending
you a piece of literature that you have requested from us or
helping us respond to your request regarding the technical
operation of the website), we may share your personal information
with those organisations who will only use the information to
provide the relevant service. However, we will retain control of
your personal information and any third party service provider that
we use must act in accordance with our instructions and protect the
confidentiality and security of the personal information as
appropriate. We may also share your personal information with a
purchaser or potential purchaser of our business.
In some circumstances, we may have to disclose your personal
information by law, because a court or the police or other law
enforcement agency has asked us for it.
Retention of your information
We only retain your personal information for as long as is
necessary for us to use your personal information as described
above or to comply with our legal obligations.
Where your personal information is processed with your consent
(e.g. for the marketing purposes), such personal information is
retained until you revoke the consent for such processing, or until
the time limit dictated by law is reached.
Your rights, how to get copies of or amend the information we have
collected and how make a complaint
You may request details of the personal information that we hold
about you under data protection laws. If you would like a copy of
the information held about you please make your request to
You may oppose the processing of your personal data when there are
legitimate grounds to do so, provided that there is no legal
obligation for us to carry out this processing, and provided that
this right of opposition has not been excluded by an express clause
in the document authorising this processing. For the avoidance of
doubt, processing for marketing purposes may always be
If you think any information held by Eurobond about you is
incorrect, incomplete or is being processed improperly, please
write to Eurobond at the address shown here as soon as possible
and it will delete, block, correct, update or cease to process any
information subject to the terms provided for by the law.
If you wish to make a directive about the handling of your
personal information after your death, please let us know and we
If you wish to make a complaint about an alleged breach of the
law, we ask that you send us your complaint in writing to Eurobond
at the address shown here. We will respond to
complaints and implement any remedies subject to the terms provided
for by the law.
Eurobond is committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure we have put
in place suitable physical, electronic and managerial procedures
where relevant to safeguard and secure the information we
If at any point you suspect or become aware of a security incident
(e.g. your password for accessing your registered account on this
website is stolen or you receive suspicious communication from
someone holding themselves out to be a Eurobond employee or from a
dupe website claiming to be affiliated with Eurobond), please
forward the communication to us or report the incident by email
to email@example.com or
in writing to Eurobond Laminates Limited, Wentloog Corporate Park,
Wentloog, Cardiff, CF3 2ER, United Kingdom as soon as
Linking to other websites
Our website or marketing email messages sometimes include links to
other third party websites which are not within our control. Once
you have left our website/marketing email message, we cannot be
held responsible for the content of these third party websites or
the protection and privacy of any information which you provide to
those websites. You should exercise caution and look at the privacy
notice / policy applicable to the website in question.
By using, or continuing to use, this website and / or providing
your personal Information after having reviewed this website, you
will have consented to the terms and conditions presented to you in
this privacy notice, so that the joint data controllers may
continue to process said information unless and until you oppose to
one or more of the purposes indicated above or revoke your consent
therefor or altogether according to the terms and conditions